Job Detail

Job Positions

Wireless and Onsite Support Technician

Informacion i Përgjithshëm

Shteti: Shqipëria

Zyrat Qendrore: Tirane

Vendi i punes: Tirane

Përshkrimi i Kompanisë: Vendi ku ndryshimi është mundësi për zhvillim dhe risi. Vendi ku njerëzit me ambicie për performancë të lartë, mund të shkojnë përtej të sotmes dhe të krijojnë të nesërmen.
Puno dhe rritu me "ONE"!

Përshkrimi i Pozicionit: This position should cover the following duties (but not limited to): Installation, de-installation, configuration, troubleshooting and customer support for PTMP technology, PTP links, Satellite connections, Wi FI APs, Fiber Optic, ADSL/VDSL/IPTV/GPON, etc. Perform site surveys for different technological solutions, in-customer premises network troubleshoot and support. Manage respective ticketing and monitoring platforms to meet KPI and SLA. Propose and take initiatives in new rural zones wireless coverage expansion.

Detyrat Kryesore:

Perform installation/deinstallation and maintenance of wireless network (PTP & PTMP) SM and AP;

Perform site survey to reach new territories to offer wireless services;

On-site inspection and recommendation for an efficient maintenance & performance and provide partial or full solutions, suggestion for different HW problems in the field;

Collaborate with wireless engineers and managers to solve all customers complains effectively and with KPI/SLA;

Direct interaction with customers daily both from a network design and ongoing support perspective;

Installation/deinstallation and maintenance of Satellite, WIFI and customer in-premises network;

Routers configuration, fiber optic connections and other duties as per job responsibilities on field works;

Plan and request in advance installation materials and equipment. Work reports, process and respond in time emails, tickets and other tasks;

Work reports, process and respond in emails, tickets and other tasks in time;

Collaboration with other teams, professional representation of the company in work relations with customers.

Kërkesat për Pozicionin

Edukimi: High school diploma or equivalent with the required years of experience.

Eksperiencat: At least 1 year of previous experience in a similar field.

Aftësitë e Kërkuara: Knowledge of ISP, Wireless telecom system infrastructure and network principles.Understand the issue and how it affects the customer and company to determine response time. MS Office, ticketing system, good communication, time management and effective reporting. Willing to travel around the country.

Kontrolloni se çfarë kërkon pozicioni dhe dorëzoni aplikimin tuaj. Ju lutemi të lexoni me kujdes të gjitha detyrat dhe specifikimet e lartpërmendura për pozicionet në dispozicion si dhe të hulumtoni në lidhje me informacionin që lidhet por nuk është përmendur më lart.

Data e fundit e aplikimit: 09/23/2025

Apliko Tani!