Job Detail

Job Positions

B2B Sales Operations Specialist

Informacion i Përgjithshëm

Shteti: Shqipëria

Zyrat Qendrore: Tirane

Vendi i punes: Tirane

Përshkrimi i Kompanisë: Vendi ku ndryshimi është mundësi për zhvillim dhe risi. Vendi ku njerëzit me ambicie për performancë të lartë, mund të shkojnë përtej të sotmes dhe të krijojnë të nesërmen.
Puno dhe rritu me "ONE"!

Përshkrimi i Pozicionit: Support the Enterprise Sales section activities, to provide a quality before and after sales service, corresponding to the needs of business customers, contributing to their retention and enterprise growth database. In addition, she/he is responsible for data collection related to enterprise key accounts managers requests, operational data investigation and reporting of business sales/activities related figures.

Detyrat Kryesore:

Administrates office processes such as all requests related to before and after sales services, tariff upgrades/downgrades, order records, equipment supplies, preparation of customer loyalty/activation contracts, to facilitate the services sought by customers.

Manages all the requests of business customers disconnections coming from all channels (customer care; shops and direct sales), serving as focal point for business segment.

Administrates the process of adjustment for business customers and follow up the implementation of the adjustment.

Administrates the discount application procedure and follow up the accurate and in-time the agreed discounts. Monitors the budget consumption of each contract of business customers.

Monitors the original contracts (for acquisition and retention) process.

Support business key account managers/SPVs to plan a service level approach based on account revenues /size/ potential.

Support business key account managers/SPVs for any request on customer’s details, such as tariffs, payment behavior, profitability analyse and others.

Other duties as needed.

Kërkesat për Pozicionin

Edukimi: University Degree;

Eksperiencat: 1 year work experience in a relative functional area;

Aftësitë e Kërkuara: Sales drive; Very good command of English language and Microsoft Office package; Metrics, Data analysis and reporting skills; Self-confidence, ability to work independently and as a team; Excellent communication skills; Credibility and confidentiality.

Kontrolloni se çfarë kërkon pozicioni dhe dorëzoni aplikimin tuaj. Ju lutemi të lexoni me kujdes të gjitha detyrat dhe specifikimet e lartpërmendura për pozicionet në dispozicion si dhe të hulumtoni në lidhje me informacionin që lidhet por nuk është përmendur më lart.

Data e fundit e aplikimit: 10/09/2025

Apliko Tani!