Job Detail

Job Positions

Telemarketing Support Specialist

General Information

Country: Albania

Company HQ: Tirane

Job location: Tirane

Overall description of the company: A place where change means opportunity for progress and innovation. A place where people with the ambition for peak performance can go beyond what is today and create what is tomorrow.
Work and grow with “ONE”!

Purpose of Position: Prepare documentation for delivery, monitor and manage handsets sales standalone & plan connected.

Key Responsibilities:

Print and prepare customer documentation for delivery.

Prepare payment coupons and fiscal declaration.

Perform customer related FO activities.

New connections and Port in.

Prepare handsets sales standalone and plan connected.

Deliver customer documentation to the courier service twice a day.

Cancel denied orders & relevant financial interactions in systems (BOSS, smPOS).

Monitor and manage shop stock.

Other duties as per job responsibility.

Job Requirements

Education: University Diploma.

Experience: Previous experience in Call Center area is preferable.

Required Skills: Very Good Communication & Negotiation Skills & Team Spirit, Confidentiality, Basic Computer Programs knowledge. Very Good knowledge in English language.

Check what the job entails, and submit your application. Please be thorough in reading all the abovementioned duties and specifications for the available positions, as well as researching things which are related but not mentioned above.

Deadline: 08/19/2024

Apply Now!