Customer Complaints Specialist

General Information




A place where change means opportunity for progress and innovation. A place where people with the ambition for peak performance can go beyond what is today and create what is tomorrow.
Work and grow with “ONE”!

Provide excellent customer support, by handling and resolving complaints in compliance with customer agreements, products T&C and company objective for a best quality of service.

Key Responsibilities:

Job Requirements

University Degree.

At least 1 (one) year of related experience.

Very good knowledge of Microsoft Office Package, very good knowledge of ONE fix and mobile services, offers. Very good Excellent analytical and problem-solving skills, Able to work with minimal supervision, Demonstrable accuracy skills, Ability to take communication and formal writing skills, Very good knowledge of English language, Ability to multi-task, prioritize and meet deadlines, initiatives, Confidentiality, Team spirit.

Check what the job entails, and submit your application. Please be thorough in reading all the abovementioned duties and specifications for the available positions, as well as researching things which are related but not mentioned above.